Address: 6 High Ridge Park
Stamford, CT 06905
Customer Service e-mail: firstname.lastname@example.org
When visiting the Travelers Advantage Web Site, in order to join, make a purchase, register to use certain services, enter a sweepstakes, respond to a survey or update your information you may be asked to provide certain personally identifiable information ("Personal Information") about you, such as your name, e-mail address, physical address, telephone number, date of birth or mother's maiden name. For enrollment and purchases, we require a name, physical address, telephone number, credit or debit card or related checking account number, and card expiration date and CVV number. You may review and revise any Personal Information we have about you by sending a request to email@example.com or calling 1-877-259-2691.
We may also request non-personally identifiable information ("Demographic Information"), such as annual income, buying preferences, or your age. This information is maintained anonymously, so we have information about everyone as a group who answered the questions, rather than information about a single individual's responses. Providing this Demographic Information is optional.
We use Personal Information to perform business functions, such as fulfilling travel reservations and contacting members when necessary, including when a change has been made to their itinerary or when a reservation has been cancelled. We may also use this information to notify you about new products or services and special promotions offered by Trilegiant or any of its affiliates.
We may use Demographic Information to improve and enhance your experience on the https://www.travelersadvantage.com Web Site. For example, we may use certain preferences you provide to tailor your experience at our Web Site, such as showing you content and sending you notices concerning merchandise and services that may interest you.
We may share Personal Information with unaffiliated third parties, including marketing partners, printers, billing agents, insurance companies, administrators, and service providers that assist us in performing our business functions and marketing our products, and as otherwise permitted or required by law. These parties have access to Personal Information needed to perform their functions, but may not use it for other purposes.
We may share information relating to your transactions with us or our experience with you, with our affiliates (including those existing currently or in the future).
We will not share any Personal Information with our affiliates for purposes of marketing their products and services unless we are otherwise permitted to do so by law.
From time to time, unless we are restricted by applicable contract, we may also share your information relating to your transactions with us or our experience with you with trustworthy unaffiliated third parties, who offer products or services that we feel may be of interest to you.
We may also share Demographic Information with unaffiliated third parties, such as advertisers interested in advertising on the https://www.travelersadvantage.com Web Site, in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any personally identifiable information about you or any other person.
If you do not want to receive future promotional information from Travelers Advantage go to https://www.travelersadvantage.com/optout and enter your email address. Please allow up to 10 days for your email address to be removed. For offline unsubscribe assistance, please contact Trilegiant at 1-877-259-2691 or Trilegiant Corporation, P.O. Box 41307, Nashville, TN, 37204.
We value your privacy. If you do not want us to share your Personal Information with unaffiliated third parties (other than those disclosures otherwise required or permitted by law), please contact Trilegiant at 1-877-259-2691 or Trilegiant Corporation, P.O. Box 41307, Nashville, TN, 37204.
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please e-mail us at: CARequests@Trilegiant.com or write to us at: Attn: Dept - SB27, Trilegiant Corporation, P.O. Box 41219, Nashville, TN, 37204, with a reference to California Disclosure Information.
We will respond to such written requests within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
At times, some of our third party advertisers or their ad serving and tracking providers may place cookies on your computer system when you select their ad banner and some of our content providers or partners may also place cookies on your computer system when you visit those portions of our https://www.travelersadvantage.com Web Site over which they have control. We reserve the right to supplement the cookie data which we collect from you with information collected by cookies set by third parties on our behalf in order to understand how you use the Internet and what products are of interest to you.
Our systems do not respond to "do not track" signals. Further, other parties may collect certain personally identifiable information about your online activities over time and across different Web Sites when you use the Travelers Advantage Web Site or service.
We may use your IP address to help diagnose problems with our server and to administer our Web Site. Your IP address may also be used to help identify you and to gather demographic information. In addition, your IP address may be linked to your personally identifiable information while you are in the process of making a purchase and be retained by us with other information we collect and retain about you in connection with your Travelers Advantage membership.
As you use the Internet, a trail of electronic information is left at each Web Site you visit. This information, which is sometimes referred to as "clickstream data", can be collected and stored by a Web Site's server. Clickstream data can tell us the type of computer and browsing software you use, the address of the Web Site from which you linked to the https://www.travelersadvantage.com Web Site, and, in some instances, your e-mail address. We may use clickstream data to anonymously determine how much time visitors spend on each page of our Web Site, how visitors navigate throughout the Web Site and how we may tailor our Web pages to better meet the needs of visitors. This information will only be used to improve our Web Sites.
By providing any Personal Information to this Web Site, you fully understand and unambiguously consent to the collection, usage and processing of such information in the United States.
Our Web Sites may contain links to other Web Sites. Other Web Sites may also reference or link to our Web Sites. We are not responsible for the privacy practices or the content of such other Web Sites.
We have implemented security procedures which use reasonable measures to ensure the security, confidentiality and integrity of Personal Information in our possession and guard against unauthorized access or use. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and Trilegiant will be free from unauthorized access by third parties, such as hackers. We also identify data that is to be protected, provide a reasonable level of protection for that data and grant access to protected data only to those individuals who need to use it in performing their job related duties. Employees who violate our security procedures will be subject to disciplinary action, which may include termination.
Travelers Advantage utilizes Standard SSL encryption on pages where secure information is transmitted over the Internet. We also use VeriSign as our Certificate of Authority.
Travelers Advantage is a service provided by Trilegiant Corporation, which may modify or improve any part of the service at any time and without prior notice. Travelers Advantage is a registered service mark of Trilegiant Corporation.