If after making a flight reservation, car rental, cruise vacation, or hotel reservation through Travelers Advantage, you find that a lower price was available at the time of purchase through another travel service, online or otherwise, call Travelers Advantage the same day and upon confirmation Travelers Advantage will match the price; or call within 30 days after the date of your purchase and Travelers Advantage will refund the difference.
The lower price must be published, available to the general public, for the identical itinerary (including, but not limited to, your date of travel, vendor, departure time, hotel location, type of room or car rental, as appropriate). Your membership must be current at the time of purchase to be eligible. Offer subject to change at any time without notice. Upon verification, Travelers Advantage will promptly refund the difference between the price you paid through Travelers Advantage and the lower price. Fares that conceal the airline's identity until purchased, airline Web fares published each week for travel departing that weekend, charter, tour packages, consolidator rates, and group rates are excluded. Other restrictions may apply. Call for more details on these and other restrictions.
1. If you have a valid claim, contact Travelers Advantage at 1-800-548-1116 and select prompt #3 from the menu. Please be prepared to provide Travelers Advantage with the following information:
2. Once the lower priced offer is validated and if Travelers Advantage is not able to match it, Travelers Advantage will issue you a check and mail it to the address contained in your membership record.
Please note: Travelers Advantage may request printed materials to be faxed or mailed to the service's attention to assist in claim verification. This benefit is NOT insurance: The Low Price Guarantee benefit is not insurance and these terms and conditions are not a policy or contract of insurance.